Eight steps

How the sauna build process works in Surabaya

You do not need to know the dimensions, the electrical load or the type of wood before you contact us — that is our job. The process is simple and staged: you send a message, our manager calls you the same day, and we guide every step that follows through to your sauna's first session.

Carpentry team building a sauna mid-project in Surabaya

Eight steps

From the first message to first heat

1. You message us on WhatsApp

Two sentences are enough: where it goes and the kind of sauna you picture. Not sure of the technical detail? No problem — that is ours to work out.

2. Our manager calls the same day

No bot, no template reply. Our manager calls to understand what you need, answer your first questions, and explain the options that make sense for your space.

3. You send photos of the spot

Photos of the room, corner or plot where the sauna will stand. From these we immediately assess what is possible: size, access, power points and ventilation.

4. Free site survey

Our team comes to measure in person, check your PLN power capacity and review the room. The survey is free across Greater Surabaya, with no commitment.

5. Design visual

We produce a visual of how your sauna will look in the space — bench layout, heater position, the glass door and lighting. Not a confusing technical drawing, but a real picture you can sign off on.

6. Quote and schedule agreed

An itemised cost breakdown — materials, heater, electrics and labour — with a realistic build schedule. Transparent, with no hidden costs.

7. 50% deposit, then a staged build

Once agreed, a 50% deposit starts the work and the imported materials are ordered. The first stage runs; the second payment is scheduled near finishing. You receive photo progress updates throughout.

8. Test heat-up and handover

Before we call it done, the sauna is fired up in full with you — confirming temperature, ventilation and every detail. Then your written 2-year construction warranty begins.

Why staged

Why are payment and the build staged?

Staged payment protects both sides. The 50% deposit covers the imported materials we must pay for up front; the balance near finishing means you only settle up once you have watched the work go as agreed. There is no full payment before anything is installed.

A staged build also means you always know where the project stands. We report each stage with photos, and for commercial projects in Surabaya — gyms, hotels or padel clubs — we fit the installation schedule around your operating hours so the business keeps running.

Typical timelines

How long does each project take?

Infrared cabin1–2 days to install
Custom home sauna2–4 weeks + 1–2 weeks materials
Outdoor sauna cabin1–2 weeks to install
Cold plunge with chiller1–2 weeks
Steam room3–5 weeks (waterproofing must cure)
Commercial project4–8 weeks depending on scale

FAQ

Frequently asked questions

Is the survey and consultation really free?

Yes. The site survey, measurements, design visual and quote are all free across Greater Surabaya. You pay nothing until you approve the quote and pay the 50% deposit.

Do I have to pay in full up front?

Never. A 50% deposit starts the work and orders materials; the balance is paid near finishing. The breakdown is on the pricing page.

What if my home's electrical capacity is too low?

We calculate the power requirement at the survey and help arrange the PLN upgrade. Where an upgrade is not possible, an infrared cabin runs on just 1.7–2.4 kW.

Can I see examples of finished work?

Yes. Full models and specifications from 2 to 20 people are on the projects page, photographed down to the joints and seals.

WhatsApp

Tell us about your sauna project

Got an empty space and a sauna in mind in Surabaya? Send us the photos on WhatsApp — our manager calls you the same day.

We usually reply within 1–2 hours (08:00–20:00 WIB)